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How should I track leads from Google, Meta and WhatsApp?

Quick answer

Tag every ad link with UTM parameters, set up conversion tracking for forms, calls and WhatsApp clicks in Google Ads and Meta, and send all leads into one CRM or sheet with their source. Then mark which leads became customers and feed that back to Google and Meta so their bidding learns which leads are valuable.

How should I track leads from Google, Meta and WhatsApp? — answered by UpSocially

Set up tracking

  1. UTM tags: add source, medium and campaign to every ad link.
  2. Conversions: track form submissions, calls and WhatsApp button clicks in Google Ads and the Meta pixel.
  3. Call tracking: separate numbers for each channel if calls matter.
  4. One lead list: a CRM or shared sheet with source, date and status.

Close the loop

  • Mark leads as qualified, booked or won
  • Upload outcomes as offline conversions to Google Ads
  • Use the Meta Conversions API to share qualified leads

Why it matters

Without tracking, you can’t tell which campaigns bring customers. With it, the platforms optimise for buyers instead of form fills.

Key takeaways

  1. UTM tags and conversion tracking
  2. One place for every lead with its source
  3. Send sales outcomes back to ad platforms
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