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What happens if someone reports a side effect in a comment?

Quick answer

A comment that mentions a possible side effect may need to be reported to the company’s pharmacovigilance team. Your agency should monitor comments, use pre-approved responses and escalate such mentions within agreed timelines.

What happens if someone reports a side effect in a comment? — answered by UpSocially

What a good process includes

  • Daily monitoring
  • Clear escalation rules
  • Pre-approved responses
  • A record of every escalation

Key takeaways

  1. Monitor comments daily
  2. Escalate to pharmacovigilance
  3. Keep records
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